Doctor Operations Training Manager

Dental Depot – Doctor Operations Training Manager

 

 

Department:

Executive

Job Status:

Full Time

FLSA Status:

Exempt

Reports To:

Director Of Office Management

Job Type:

Regular

Amount of Travel Required:

Up to 90%

Work Schedule:

Varies Monday-Friday.

Travel to various locations may be required and possible weekend/evenings hours.

Positions Supervised:

None

Position Summary

The Doctor Operations Training Manger responsibilities include assisting in formulating overall strategy, managing doctor treatment plan training and coordinating support.

To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our doctors develop chair-side and be productive, while ensuring patient centered care

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Reasonable accommodation may be provided to help enable qualified individuals with disabilities to perform the essential functions.


* Assist in the creation and continual growth of doctor curriculum including doctor professional expectations, Eaglesoft overview, chart components, treatment planning, doctor growth analysis, initiating new doctor assessments, and coordinating doctor growth plan with mentor doctors and clinical training assistants. 


* Audit new and experienced doctors as needed on Yellow Cards, DDi Reports, and Treatment Plans.


* Review clinical quality control, time management, schedule analysis including maximizing columns, assistants, and treatment with doctors.


* Oversee doctor / patient retention by continual in office visits and follow up.


* Effectively communicate and follow up with coordinating departments in a timely manner


* Oversee doctor continuing education’s structure and create treatment planning CE structure that is repeatable yet effective.


* Assist Doctors and Patient Care Coordinators with patient care processes / initiatives aimed at improving patient retention.


* Report directly to Director of Office Management for updates on all responsibilities on a weekly, quarterly, and yearly schedule.


* Hold office / Executive team meetings to ensure all tasks & projects are on track on a weekly, quarterly, and yearly schedule.


* Review Schedule Management & inefficiencies to identify training needs.


* Monitor and evaluate schedule management practices, identify training needs, and support Regional Manager (RM) and Office Manager (OM) in delivering targeted training.


* Assess and identify inefficiencies in both front and back-office workflows, collaborating with the RM to provide necessary training.

Position Qualifications

Education:

High School Graduate or General Education Degree (GED): Required

Experience:

5+ years of experience in Business Communication Field

Certifications & Licenses:

None

Computer Skills:

Efficiently...