RNP Care Coordinator - Full Time - San Juan

RNP Care Coordinator - Recovery Navigator Program (RNP)
Location: Recovery Navigator Program - San Juan County
FLSA Status: Non-Exempt
Supervisory Responsibilities: No
Reports to: Program Manager
About the Role
The RNP Care Coordinator provides community-based, field-focused outreach, engagement, and intensive case management services for individuals with substance use disorders, mental health needs, and/or co-occurring conditions who experience barriers to accessing traditional services.

This role operates under Recovery Navigator Program (RNP) standards and LEAD core principles, emphasizing voluntary participation, harm reduction, trauma-informed care, and long-term engagement.

The Care Coordinator partners with participants to identify goals, address social determinants of health, and connect to behavioral health, medical, housing, and legal supports.
Key Responsibilities


* Provide field-based outreach and engagement to individuals referred by law enforcement, EMS, and community partners.


* Build trusting, non-coercive relationships through consistent, participant-centered engagement.


* Conduct screening and intake activities aligned with RNP guidelines.


* Collaborate with participants to develop individualized, participant-driven plans.


* Deliver intensive case management focused on stabilization, harm reduction, and service connection.


* Coordinate care across multiple systems to ensure continuity and reduce duplication.


* Assist participants in navigating healthcare, housing, legal, and social service systems.


* Maintain regular contact and proactive outreach, including during periods of disengagement.


* Participate in team meetings, case staffing, and coordination with internal and external partners.


* Ensure timely documentation, billing compliance, and adherence to agency standards.


* Maintain HIPAA compliance and professional/ethical standards.

Program-Specific Responsibilities


* Provide sustained, long-term engagement rather than short-term or crisis-only services.


* Prioritize relationship-based work for individuals not well served by traditional systems.


* Support coordination with legal-system partners as appropriate and authorized.


* Promote harm reduction strategies, including overdose prevention and education.


* Ensure all services remain voluntary, participant-driven, and non-punitive.

What You Bring Education / Experience / Certifications


* One of the following required:
+ BA/BS/BSW in a Behavioral Science related field, OR
+ Two years of experience as a State Certified Peer in a behavioral health setting.


* Agency Affiliated Counselor application required if not licensed (DOH).


* Experience in outreach, case management, or working with individuals with co-occurring conditions preferred.


* Experience or training in harm reduction, motivational interviewing, or trauma-informed care preferred.


* Valid...