Summer Internship - Air Freight Specialist

Job Title:  Summer Internship - Air Freight Specialist 

Job Location: Minneapolis (Eagan), MN

 

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.

Around 30,000 employees work to ensure we transport our customers of shipments by air or sea.

DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.

This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

We have an exciting Summer Internship opportunity for an Air Freight Specialist!  You will be part of our Air Freight team and assist with the coordination between customer’s shipment, customs brokers, and shipping carriers.

You will handle customer facing activities, responding to customers via e-mail and phone, process shipments in our AS400 operating system, book shipments on line and via e-mail and track shipments to final destination.  The intern will also offer assistance with other station mandatory administrative functions that are relevant to this position.

This position will be based at our Eagan, MN location.

 

Key Responsibilities:


* Assist the team with coordination between all applicable parties for all air shipments for our customers 


* Prepares documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer 


* Involved in customer service activities and shipment processing, tracking and routing


* Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates 


* Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy. 


* Ensure customer profiles are accurate and updated 

 

Skills / Requirements:


* Exceptional customer service skills


* Detail oriented and strong follow-up skills


* Proficient with Microsoft office (Word, Excel, Outlook)


* Ability to multi-task and work in a fast paced environment

 

Pay Rate: $21.32 – 28.43/hr.

(Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, ...