Support Coordinator

Mental Health Support Coordinator

Salary £27500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw), working a 2 week rolling rota

North Tyneside Transitions, North Shields

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  

As a Mental Health Support Coordinator, you will be a part of a team of Support Coordinators, and you will be at the heart of supporting our customers who have complex mental health needs to live independently and feeling enabled.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

What you’ll do


* Supporting customers with daily living activities such as, shopping, appointments, budgeting, maintaining their tenancy.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.   


* Liaising with various professionals who work with our customers and attending multi-disciplinary team meetings. 


* Keeping customers records up to date, including daily notes up to date.

Why join us

This is more than a job – it’s a place where you feel valued.

With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of providing person centred support.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Be a great team player

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* You’ll work on a two-week rolling rota.


* We do get together regularly for training and team meetings.


* You’ll need the ability use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


* You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly wi...