Control Manager Card Product - Vice President

Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business.

This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment.

You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.

As a Control Manager Associate within our Chase Branded and CoBrand Credit Card Controls team, you will be responsible for providing sound governance and overseeing the control environment for a portion of the Chase Branded and CoBrand Credit Card Business.

You will assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:


* Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks


* Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment


* Partner with CoBrand Product and Partner channel teams to assess and strengthen controls around the infrastructure that enables new Partner product capabilities, features, and data transfer processes between Chase and Partners


* Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats


* Inspire and guide a diverse team, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision


* Forge strong partnerships with internal stakeholders, including CoBrand Product and Partner channel teams, driving open communication and collaboration to uphold integrity and achieve strategic milestones

Required Qualifications, Capabilities and Skills:


* 7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.


* Risk Management & Controls: Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliance, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.


* Change Management: Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.


* Influence: Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.


* Internal Stakeholder Management: Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, Risk, and CoBran...