Client Solutions Architect - Vice President - Healthcare Payments

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.

Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in JP Morgan Healthcare Payments you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.

Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

Leading the client facing solutioning effort, including the documentation of a project charter.

A superior ability to understand people and organizations is required to deliver effective solutions to the problems faced in today's healthcare payments industry.

Job responsibilities



* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases


* Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning


* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions


* Identifies and defines development requirements for product design enhancements based on client feedback

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise working across a related broad set of products


* Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain


* Experience supporting Sales in pricing, pipeline planning, and account planning


* Experience working with clients in a technology field and interfacing with engineers


* Proficient technical knowledge of the healthcare revenue cycle industry, including revenue cycle management, treasury, banking, and patient accounting/financial systems.


* Proficient technical knowledge of healthcare payments, integration methods, APIs, and related products, with exposure to the healthcare payments sales cycle.

Preferred qualifications, capabilities, and skills



* Bachelor's degree.


* Demonstrated enthusiasm for learning new operating models, technologies, and staying up to date with healthcare industry trends.


* Strong analytical skills with an interest in understanding system integrations and how different technologies work together.


* Experience working at a gateway, processor, or integrated service vendor.


* Demonstrated success supporting sales teams and closing deals.


* History of working directly with enterprise clients or large-scale projects.


* Ability to align technology solutions with business strategy and long-term goals.
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