Technical Staff- ALM & DevOps Platforms

Technical Staff- ALM & DevOps Platforms

Taking the development of new products, materials and processes to a higher level than ever before, our Technical Leadership team is the pinnacle of applied research and advanced engineering.

Exploring the industry and competitive environment for a given technology or product line, they drive strategy and architecture in response.

Working closely with design, systems engineering and marketing teams, and with business leaders and suppliers, their technology investigations and strategic analysis influence the development of unique products and partnerships.

Join us to do the best work of your career and make a profound social impact as a Technical Staff on our Technical Leadership Team in Hopkinton/Austin.

What you'll achieve

We are seeking a Technical Staff- (I10) to lead the architecture, reliability, and modernization of our enterprise ALM and DevOps tool ecosystem, including Jira/Confluence, qTest, GitHub Enterprise & GitHub Actions, Jenkins, Artifactory, Kafka, SonarQube, and Coverity.

This role defines the technical direction, reliability posture, HA strategy, and operational excellence standards for tools supporting thousands of engineers globally.

You will:

Architecture & Resilience


* Define and evolve HA, DR, and scaling architectures across all ALM tools


* Build topology-aware designs and continuously measure and improve platform scalability, performance, and resilience


* Establish cross-tool patterns for identity, observability, RBAC/entitlements, and secure-by-default deployments


* Ensure all tool services meet strict requirements for availability, reliability, and stability

Uptime, SLOs & Applied Observability


* Define and drive SLIs, SLOs, error budgets, and operational KPIs for every tool


* Implement applied observability: actionable metrics, logs, traces, alerts, and dashboards tailored to each platform


* Lead root-cause analysis, incident management, and continuous reduction in MTTD/MTTR

Identity, Security & SRO


* Architect Okta integrations across tools: SAML/OIDC/SCIM, entitlement frameworks, group/role mapping, and auditability


* Ensure compliance with SRO/Security controls: hardening, secrets management, vulnerability remediation, and audit readiness


* Drive the HVA program uplift for tools: threat modeling, compensating controls, and DR testing


* Participate in PQC-readiness assessments and roadmap planning

Platform Engineering & Automation


* Lead automation of infrastructure, upgrades, backup/restore, and operational workflows using Terraform, Ansible, GitOps and tooling APIs


* Create repeatable, consistent patterns for build pipelines (Jenkins/GitHub Actions) and artifact governance (Artifactory)


* Work directly with SMEs and Engineering teams to standardize CI/CD, improve reliability, and reduce operational toil

Cross-Org Technical Leadership


* Influence architecture and platform decisions across ...