Core Experience - Product, Senior Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate within the Core Experience team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Partner with the Product Manager to identify new product opportunities that reflect customer needs and market trends through user research and discovery


* Consider and plan for upstream and downstream implications of new product features on the overall product experience


* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and shape feature opportunities


* Analyze, track, and evaluate product metrics (e.g., time-to-deliver, cost, quality) across the product development life cycle


* Write requirements, epics, and user stories to support product development


* Synthesize customer feedback and research findings into clear problem statements, hypotheses, and actionable recommendations


* Maintain and refine the product backlog, ensuring items are well-defined, prioritized, and aligned to roadmap outcomes


* Coordinate with cross-functional partners to manage dependencies, readiness, and delivery milestones across the life cycle


* Support post-launch monitoring and continuous improvement by surfacing insights, defining follow-ups, and tracking impact

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Ability to translate customer needs and research into clear requirements, epics, and user stories


* Ability to define, monitor, and communicate product performance using meaningful metrics and insights


* Strong collaboration skills with cross-functional teams (e.g., design, engineering, data, operations) to deliver outcomes


* Ability to think end-to-end about product changes, anticipating impacts across channels, journeys, and stakeholders

Preferred qualifications, capabilities, and skills


* User research (journey mapping, market analysis) to inform roadmaps


* Structured problem solving; agile delivery with engineering (build/launch/iterate)


* Experimentation & optimization (A/B tests, measurement); track delivery + c...