Senior Manager, Product Development

Job Description

POSITION SUMMARY:
The Senior Manager, Product leadsa team responsible for product development and/or management.

Utilizing market research and analyses, knowledge gained from voice of the customer initiatives, product financials and operational metrics, partnerwith leaders to define product and set strategy,developstrategicandtacticalroadmaps,and lead a cross-functional team to definethe business needs,financial designs, andwithin thetechnical constraintswhere it applies.
The leader develops and contributes toproduct strategy, product development, and product lifecycle management, ensuring theproducts are aligned to operational needs, customer priorities, organizational goals, andlong-termproduct strategy.

ACCOUNTABILITIES:
• Leads the team responsible fordeveloping/ contributing to product strategy,developmentand management
• Partners with the leaders of Customer Experience & Engagement,Marketing Research,Finance,and Operations toseekand understand the voice of the customer and promote a customer-centric culture, along with developing customer-driven solutions.
• Works closely with Customer Experience & Engagement, Operations, and IT, to inform the product roadmaps
• Collaborateswith Customer Experience & Engagement, and other departments, to develop go-to-market strategies to win in targeted customer segments and create end-to-end operational plans to profitably grow and scale the business products for existing and emerging markets.
• Provides leadership on product development,includingleadingcross-functionalteam.
• Collaborates within the Product organization onstrategy,road mappingand execution, includingdependencies.

Core Functional Competencies:
• Product Development & Roadmap Planning: Developand manage the product roadmap, prioritizing features and initiatives based on market analysis, user feedback, and businessobjectives, and work with teams to deliver.
• Team Leadership: Leadand mentor a team of product managers, fostering a collaborative and high-performing environment.

InitialteamProduct Managers and Business Analysts.
• Cross-Functional Collaboration: WorkcloselywithIT,operations,finance,analytics,Legal/QRA,marketing, sales, and other teams to ensure seamless product development and launch.
• Market Research and Analysis: Partner with the EAI team formarket research, analyze user feedback, andmonitorkey performance indicators (KPIs) toidentifyopportunities and challenges.
• Go-to-Market Strategy: Collaboratewith marketing and sales teams to develop and execute go-to-market strategies.
• Performance Monitoring: Trackand analyze product performance,identifyingareas for improvement and optimization.
• Finance and P&L: Financialacumenat enterprise and product levels.

Ability to guide financial analysis and forecast/projectdecisions togo-forwardfinancials.
• Change Management: Advancedskills to partner, influence, educate and inspire both internally and externally.
Critical Skills:
• St...