Product Manager

Job Title: Product Manager

Location: Remote – U.S.

or Canada (Eastern Time Zone preferred)

Employment Type: Full-time

About Altera

Altera, a member of the N.

Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.

These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions.

At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.

A new age in healthcare technology has just begun.

Job overview

Altera Digital Health’s TouchWorks Business Unit is seeking a high-impact Product Manager to drive product direction for capabilities on our ambulatory healthcare EHR platform.

This role sits within Product Strategy and operates inside our AI-agent-directed development environment, partnering with Engineering, Architecture, UX, Regulatory, and Commercial teams to translate clinical and market needs into clearly framed problems, validated solutions, and on-time delivery.

The successful candidate will bring strong Healthcare IT product experience with a proven ability to drive outcomes while operationalizing AI-first product development as a core discipline rather than a productivity add-on.

This means setting product direction, governing the quality and correctness of AI-agent-generated artifacts, partnering deeply with engineering on technical and architectural decisions, and being directly accountable for the customer and clinical outcomes their product delivers.

This Product Manager will partner closely with Architecture, Engineering, UX, Regulatory, QA, Client Services, Marketing, Sales, and executive leadership to align roadmap priorities, deliver customer value, and position TouchWorks for long-term growth.

Detailed requirements, user stories, and acceptance criteria are authored downstream by Product Owners and Business Analysts; the Product Manager is responsible for setting product direction with enough technical and clinical specificity that those teams can execute without rework.

The ideal candidate combines deep Healthcare IT domain expertise — particularly around FHIR, HL7, and EHR interoperability — with genuine enthusiasm for AI-first product development and strong commercial instincts around go-to-market positioning, pricing, and adoption.

They are a product leader, not a project administrator: they set the agenda for their area, make and defend tradeoff decisions, and stay deeply embedded with the engineering team, clinicians, and customers their product serves.

Reactive participation, ticket-shepherding, or orbiting the work from a distance are not what this role looks like.

The right candidate drives product direction and outcomes, while also rolling up their sleeves to understand the technical, clinical, and customer realities of the w...