Category Manager, Indirect Procurement (Contingent Labor & MSP)

Role Overview This Category Manager for Indirect Procurement will lead the strategic sourcing and management of the Contingent Labor category on a global scale.

This role is responsible for the design, implementation, and ongoing optimization of a global Managed Service Provider (MSP) model, specifically focusing on white-collar and professional services.

The successful candidate will drive commercial value, mitigate risk, and ensure high-quality service delivery through cross-functional collaboration with HR, Legal, Finance, and IT.

Key Responsibilities

Category Strategy & MSP Implementation


* Execute a global category strategy for contingent labor, focusing on professional and white-collar workforces.


* Lead the end-to-end implementation of an MSP and Vendor Management System (VMS) across multiple regions.


* Standardize procurement processes for temporary labor, including rate card development, supplier consolidation and scorecarding, and compliance tracking.

Sourcing & Commercial Management


* Manage the full RFP process for contingent labor service providers and professional services firms.


* Negotiate complex global contracts, focusing on pricing structures, SLAs, and favorable commercial terms.


* Conduct regular spend analysis to identify cost-saving opportunities and demand management improvements.

Stakeholder Engagement & Cross-Functional Leadership


* Act as the primary procurement point of contact for global business leaders regarding MSP expertise.


* Partner closely with HR to align contingent labor strategies with broader talent acquisition goals-focusing on attracting, retaining, and recruiting the best talent for SE from the broad supply base.


* Collaborate with Legal and Risk departments to ensure screening, co-employment, and other regional labor law compliance.

Supplier Relationship Management (SRM)


* Monitor MSP performance against KPIs and operational metrics.


* Drive continuous improvement initiatives with key suppliers to enhance candidate quality and reduce time-to-fill.


* Facilitate business reviews and manage dispute resolution processes.

Required Qualifications

Experience


* Professional Experience: 5-8 years of experience in indirect procurement, with a significant focus on human resources or professional services categories.


* Category Expertise: Proven track record in managing contingent labor and implementing or managing an MSP/VMS environment.


* Global Exposure: Experience operating within a global or matrixed organization, managing stakeholders across different time zones and cultures.

Technical Skills


* Commercial Acumen: Strong understanding of labor market trends, rate benchmarking, and total cost of ownership (TCO) models.


* Project Management: Demonstrated ability to lead large-scale, multi-regional projects from inception to completion.


* Analytical Skills: Proficiency in data analysis tools (e.g., Excel, Power BI...