Economic Support Worker - Bilingual (Spanish) - Job & Family Services

Benefits include: 


* Full-time employment, Monday-Friday, with paid lunch hour


* Pay increase after successful completion of 120-day probationary period


* Impressive benefit package that includes medical, dental, and vision


* 15 1/2 paid holidays each year


* 80 hours annually of paid vacation days after one year of service


* 40 hours of personal leave each year


* Bi-weekly accrual of sick leave up to 120 hours per year


* 14% Employer Contribution to OPERS (Ohio Public Employees Retirement System)


* Employee Wellness Program


* Employer Paid Life and Accidental Death or Dismemberment Insurance


* Flexible Spending Account option


* Short-Term and Long-Term Disability Insurance options

Job Summary:

Receives and greets clients into the agency as well as on the phone; conducts research of electronic records to verify, locate, identify, and document the status of basic information using provided agency and state systems; provides information about the status of assistance and services; explains application procedures and client responsibilities; distributes forms as needed; coordinates the transfer of correspondence between recipient and the appropriate agency staff; process client changes; makes referrals to other agencies or providers; schedules appointments; handles incoming documents received by the agency; maintains program and systems knowledge needed to assist customers; performs clerical tasks related to case record maintenance and supporting other agency staff.

 Performs other related duties as assigned.