Team Member Front Office

 We are looking for an authentic and driven Front Office Receptionist (Full-Time) to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections!

At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant.

As Glasgow’s only 5

* Hotel, our team are focussed on providing our guests with 5

* service and making heartfelt human connections in our boutique hotel, standing strong in Glasgow’s city centre. 

As our Front Office Receptionist, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

What do you need to be a Front Office Receptionist? 

Your main duties and responsibilities will be checking in and out our guests, dealing with any queries or complaints, welcoming our guests to the city and interacting with them to encourage them to join our loyalty program.

You will also be a key part of our guests’ overall stay, providing special experiences and recognising our loyal IHG One Rewards members.

So, we are looking for someone who has…


* Availability to work 40 hours per week (weekend availability is required)


* Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5

* Hotel is beneficial 


* Confident working on hotel systems, experience working with Opera specifically is a big plus 


* Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. 


* A warm and authentic personality, with a can-do attitude and commitment to service. 


* Overall, you will be willing to work within our team to embrace our service and delight our guests!

Joining the Kimpton team isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…


* Financial security - £13.16 per hour (£27,372.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.


* Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.


* Colleague perks  - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has ove...