Technical Service

Title: Technical Service 

Location: Conyers, GA

Summary:

As Technical Service for Prime Resins (a division of Carboline), you’ll be the front-line expert supporting job startups, inspecting coatings, and solving challenges.

You’ll also contribute to in-house testing, equipment upkeep, and product evaluations—helping drive innovation and excellence in protective coatings.

Minimum Requirements:


* Bachelor’s degree in a technical discipline or equivalent relevant experience 


* 0–5 years of technical service or related experience 


* Preferred: NACE Certified Coatings Inspector (CIP)

Physical Requirements:


* Ability to lift up to 75 pounds 


* Regular exposure to chemicals, including but not limited to: Amines, Polyamides, Isocyanates, Epoxies, Alkyds, Acrylics, Certain inorganic compounds.


* Required use of appropriate personal protective equipment (PPE) 


* Must successfully complete annual respirator medical evaluations and pulmonary function testing in compliance with OSHA requirements

Essential Functions:


* Provide technical support for Prime Resins products and equipment, including phone support, on‑site troubleshooting, and job startups at customer and company locations. 


* Design, build, modify, and improve application and production equipment; perform equipment repair, preventative maintenance, and general facility equipment support as needed. 


* Train customers and internal teams on proper equipment operation, maintenance, and application best practices (in‑house and on‑site). 


* Demonstrate strong knowledge of coating and lining product properties, application methods, and performance considerations; support system and equipment recommendations. 


* Collaborate with Sales, R&D, Quality, Marketing, and Technical Service team members to support customer needs, product improvements, and issue resolution. 


* Support sales presentations and customer meetings requiring technical expertise; provide field feedback and document findings as appropriate. 


* Assist with Health and Safety initiatives and promote company safety and quality standards. 


* Represent Prime Resins and Carboline professionally with customers, vendors, and industry partners.

Who We Are: 

Carboline is a St.

Louis-based coatings manufacturer with a global reach.

The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.

Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trust...