Executive Director - Process Improvement Director, Data Mining & Simulation

Join a team at the forefront of bank-wide transformation.

You'll serve as a strategic advisor to leadership, translating complex operational and business challenges into analytics-driven roadmaps, measurable outcomes, and clear executive narratives that drive alignment across multiple business units.

As an Executive Director - Process Improvement Director, Data Mining & Simulation, you will lead a team of professionals responsible for delivering complex, high-impact strategic projects across the bank.

This role will drive advanced analytics, simulation modeling, and data-driven decision-making to support CCB's business transformation and innovation agenda.

The scope of data mining includes process mining and task mining, enabling deep insights into operational workflows and task-level activities.

A core focus of the role is accelerating decision-making with AI-enabled analytics, to improve the speed, accuracy, and scalability of insights and enable sustained business transformation.

Job responsibilities:


* Lead, mentor, and develop a team of data mining and simulation specialists, fostering a collaborative, high-performance culture


* Oversee the design and delivery of complex data mining and simulation engagements-including process mining and task mining-in support of strategic initiatives across multiple business units


* Lead adoption and integration of AI to accelerate analysis, improve accuracy, and scale insights for measurable business impact


* Manage process improvement initiatives using advanced analytics to identify operational inefficiencies, and deliver impactful recommendations


* Establish best practices, standards, and methodologies for process/task mining, simulation, analytics, and AI within the consulting group


* Develop deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring satisfaction and value throughout engagements


* Use executive-level storytelling to communicate complex strategies and change recommendations to diverse stakeholders, influencing decisions and driving understanding

Required qualifications, capabilities, and skills:


* Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Engineering, or a related field


* Deep experience in data mining (including process mining and task mining), simulation modeling, advanced analytics, and AI, preferably within financial services or consulting


* Proven people leadership and complex project delivery experience, including leading cross-functional teams and building a culture of continuous improvement and innovation


* Strong proficiency in analytics platforms (e.g.

Snowflake, Alteryx), simulation tools, AI coding assistants (e.g.

Claude Code, GitHub CoPilot), and programming languages (e.g., SQL, Python)


* Demonstrated ability to translate business needs into technical solutions and actionable insights


* Strong communication and stakeholder manage...