Accounts Specialist/Accounts Receivable

Job overview

Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel.

Duties performed are at entry-level in a training capacity, with supervision from higher-level accountants.

At InterContinental Hotels & Resorts^® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:



* Be charming by being approachable, having confidence and showing respect.


* Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.


* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities



* Process payment of invoices and strict adherence to all accounting policies and procedures.


* Prepare all billings for mailing


* Work directly with the catering and banquet teams to ensure accurate billing of clients


* Maintain organized files for open and paid invoices


* Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client


* Prepare over 60-day report with detailed descriptions of account balances


* Post all checks received – i.e.

direct bill payments, advanced deposits, misc.

checks


* Prepare advanced deposit log as well as research any outstanding items


* Assist guests with questions concerning charges on their credit card statements


* Prepare and maintain monthly aging reports


* Monthly gift certificate reconciliation log


* Ensure accurate distribution of gift certificates to hotel personnel


* Create and maintain client accounts in PMS


* Post credit card payments from clients when appropriate


* Help prepare documents for, and participate in, the Monthly Credit Meeting


* Research and respond to all credit card chargeback’s


* Maintain all direct bill applications


* May assist with other duties as assigned


* Assist in the preparation of credit checks


* Carrying or lifting items weighing up to 25 pounds


* Standing up and moving about the front office or other designated areas


* Communicating with other people


* Handling objects, supplies, boxes of merchandise, etc.


* Bending, stooping, kneeling, crouching, reaching


* Reading abilities are utilized often when reading invoices and work materials.


* Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.


* Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.


* Strong customer service skills are required.


* May be required to work nights, weekends, and/or holidays.

The hourly pay rate for this role is $24.00.

 We offer a comprehensive package of benefits including paid time ...