Director of Quality

Primary Duties & Responsibilities

Quality Strategy & Systems


* Lead the design, deployment, governance, and continuous improvement of production processes, business systems, and quality management systems.


* Serve as ISO 9001 Management Representative and provide leadership for internal, external, customer, and certification audits.


* Ensure compliance with all applicable quality standards, customer requirements, and regulatory obligations.

Operational Excellence & Performance


* Drive enterprise-wide quality transformation initiatives focused on cost of quality reduction, waste elimination, throughput, and yield improvement.


* Establish, monitor, and achieve key quality and operational performance metrics, including but not limited to PPM, cost of quality, nonconformities, and warranty performance in accordance with Coherent and Business Unit standards and requirements.


* Deploy and standardize advanced quality and continuous improvement tools (SPC, FMEA, MSA, DOE, value stream analysis, Lean, Six Sigma, 6s) across the organization.

Customer & Supplier Quality


* Lead customer-facing quality activities including complaint resolution, audits, corrective actions, and warranty management.


* Build and maintain strong customer relationships through timely, effective, and world-class quality responses.


* Drive supplier quality performance and partner with suppliers to resolve complex quality issues and improve capability.

Leadership & Organizational Development


* Lead, develop, and mentor the Quality organization, fostering a culture of accountability, continuous improvement, and engagement.


* Ensure quality objectives are aligned with corporate and business unit strategic plans and integrated across Operations, Engineering, Supply Chain, and Commercial teams.

Education & Experience


* Bachelor's degree in engineering or a technical discipline required; Master's degree preferred.


* Minimum of 12 years of progressive experience in quality leadership within a regulated manufacturing environment, including quality systems, auditing, and continuous improvement.


* Experience with ceramics, materials, machining, and/or semiconductor industry strongly preferred.

Skills

Strong leadership, statistical analysis, quality systems expertise, problem-solving capability, communication skills, and ability to operate in regulated manufacturing environments.

Must meet ITAR eligibility requirements.

Working Conditions

Office and manufacturing environment with travel to both domestic and international manufacturing and customer sites as needed.

Extended hours may be required during audits, critical business needs, and communication with Coherent sites and customers outside the Eastern US time zone.

Physical Requirements

Ability to sit, stand, walk manufacturing floors, and communicate effectively.

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent...