XBU Program Manager

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.

With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality.

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

The Program Manager supports the development of Cross Business Unit (XBU) processes and procedures to ensure seamless project execution between all of Sotera Health’s entities, affiliates, business Units, and sites globally.

Responsible for the development, documentation, and training for XBU processes and procedures.

Essential Functions: 

Project Management of XBU Strategic Sales, Pharma and Prefilled Syringe, Strategic Projects


* Actively manage 5-10 cross business unit (XBU) projects, supporting internal Sales leads and Customer Sponsors from opportunity definition through operational execution, including but not limited to:
+ Opportunity definition 
+ Consulting & technical services coordination & scoping
+ Equipment installation, site qualifications & registrations, and process definition
+ Project and timeline management 
+ Active (Daily/Weekly) customer communications 


* Ensure coordination across facilities, functional teams, and business units to support customer programs and projects.


* Lead coordination and support of regular customer business reviews and performance updates; drive execution and accountability for resulting action items.


* Proactively identify risks and lead remediation planning across all account projects to ensure timeline commitments are consistently met.


* Manage a Team of 1-4 project managers, who each manage 1 or 2 strategic accounts and up to 10 individual validation projects

Global Process Development


* Partner with the Sr XBU Project Manager to develop and drive enterprise adoption of standard project management processes and procedures for all strategic accounts and individual customer projects globally. 


* Consolidate and standardize global processes across all business units & technologies.


* Document global processes as needed for project.


* Create, administer, and train others on systems to support processes as needed. 


* Apply change management methods to ensure process adoption. 


* Develop, capture and report periodic (No Less than quarter...