Customer Logistics Manager

Customer Logistics Manager

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Scott®, Kotex®, Plenitud® and Kimberly-Clark Professional®.

At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You were made to create Better Care for a Better World: as a person, you’re a problem-solver – a connector – someone who thrives on creating order from complexity and driving continuous improvement.

You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose.

You live your life in alignment with the highest values of integrity, efficiency, and collaboration, always working to turn today’s challenges into tomorrow’s success stories.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

In this role, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.


* Lead the definition and execution of the Customer Logistics strategy, aligned with business and service objectives.


* Manage and develop high‑performing, cross‑functional teams, fostering a culture of collaboration and continuous improvement.


* Ensure excellence in customer service through efficient, reliable, and scalable logistics operations.


* Partner closely with key stakeholders across Supply Chain, Commercial, Finance, and Operations to drive integrated decision‑making.


* Drive initiatives focused on process optimization, productivity, cost efficiency, and customer experience.


* Monitor and manage key performance indicators (KPIs), enabling visibility, accountability, and data‑driven decisions.


* Lead change initiatives and the adoption of best practices, tools, and operating models within Customer Logistics.

To succeed in this role, you will need the following qualifications:

Required Qualifications:


* Bachelor’s degree in engineering, Business Administration, Logistics, Supply Chain, or a related field.


* 7+ years of experience leading Customer Logistics, Logistics, or Supply Chain functions.


* 5+ years of experience managing teams and operating in complex, customer‑focused environments.


* Strong leadership, influencing, and change management skills.


* Experience working with performance metrics and data‑driven decision‑making.


* Full professional proficiency (C1/C2 level)

Preferred Qualifications:


* Postgraduate degree or certifications in Supply Chain, Logistics, or Operations Management.


* Experience in multinational or regional/global organizations.


* Knowled...