Field Service Manager

For this U.S.

based position, the expected compensation range is $112,000 - $168,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

Schneider Electric is looking for a Field Service Manager inthe Lyndhurst, NJ area

Job Summary

A Field Service Manager (FSM) oversees and coordinates the daily operations of a field service team responsible for maintenance, troubleshooting, and repair activities at assigned customer sites.

This role ensures timely, high-quality service delivery, strong customer satisfaction, and full compliance with all safety, quality, and commissioning standards.

The FSM partners closely with Service Central to manage technician scheduling, ensure proper training, and serve as an escalation point for complex technical or customer issues.

In addition to operational oversight, the FSM is responsible for building, maintaining, and growing strong client relationships across captured accounts.

They act as the primary point of contact for assigned customers-ensuring needs are understood, expectations are met, and long-term business value is delivered.

Key responsibilities include managing client communication, coordinating cross-functional support, identifying growth opportunities, and ensuring successful execution of services and solutions.

FSMs are expected to bring an advanced understanding of the HVAC industry, including safety protocols, commissioning practices, and industry best practices.

They must demonstrate excellent customer service, communication, and leadership skills.

As a people leader, the FSM will interview, hire, train, mentor, evaluate, and-when necessary-take corrective action or recommend termination for operations personnel.

They are accountable for enforcing and administering company policies regarding safety, utilization, tools, training, and development, ensuring all field staff adhere to organizational expectations.

This position is responsible for managing operations personnel in accordance with HR policies and procedures and typically re...