Application Design Engineer - UPS

Experience, Skills and Key Responsibility:

• Understand customer power backup needs and propose suitable UPS solutions during offer
stage
• Perform Design and Technical documents for customer approval during execution stage.
• Prepare necessary design calculations, customized testing & commissioning test
documentation.

technical elements of any O&M Manual, etc.
• Support Project Technical Lead to integrate UPS system in the overall design and delivery
scope
• Participate in customer technical meetings for design review and approval
• Will be responsible for all aspects of the technical elements of a solutions order, whilst
working closely with Project Manager and Technical Leader of the project.

The aim of the
role being to deliver a best in class UPS solution to customer
• Perform customer FAT testing and Level-2 support
• This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric's complete range of UPS products and solutions.
• Participate and lead in proactive team efforts to achieve departmental and company goals.
• Perform consulting services at customer site as well as over the phone.
• Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, and Manager to resolve escalated problems.
• Document all required information for each site visit performed.
• Manage installation projects as well as unit replacement when necessary.
• Educate Schneider Electric customers on basic operation of their equipment.

Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as Schneider Electric.
• Must comply with all safety policies, practices, procedures, and cybersecurity Skills and Attributes:
• More than 5 years of experience within UPS industry or similar.
• Professional technical bachelor or equivalent by experience
• In-depth knowledge of electricity/electronics principles and codes
• Strong and demonstrable customer skills
• Very good knowledge of MS Office and being computer literate
• Good understanding of Schneider Electric
• An entrepreneur who is flexible and has a positive attitude.
• Excellent listening & communication skills, ability to influence others and to build strong business networks
• Proactive and open-minded personality with passion to work
• Must take international travel 50% of the time Experience and skills we are looking for

• Experience in performing design calculation for UPS selection and propose solution as per project and customer requirements
• Experience in any competitor range of UPS , Schneider (Secure Power) UPS range experience is an advantage
• Battery sizing calculation and selection ranges
• Confirmed experience writing F...