Customer Experience & Digital Quality Intern

About the company

Work and grow your career at Schneider Electric!

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On.

Grow and expand your career at Schneider Electric! Our goal is to provide digital energy and automation solutions for energy efficiency and sustainability.

We combine the world's leading energy technologies, real-time automation, software and services into integrated solutions available in homes, buildings, data centers, infrastructures and industries.

We are committed to our core values: #innovation #equality #sustainability.

For more information about us, click onhttps://www.se.com/ww/en/purpose/

Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions! Great people make Schneider Electric a great company - and we are now looking to expand our Digital team with an Intern.

Work Environment:

The position is part of the Customer Satisfaction & Quality (CS&Q) Digital Transformation team within GSC Europe.

The team supports European manufacturing plants and distribution centers by deploying digital solutions that improve traceability, product quality, customer satisfaction, and operational efficiency.

What you will do:

As a Customer Satisfaction & Quality Digital Intern, you will support key digital transformation initiatives, including:


* Communication & Visibility
+ Support internal communication for the CS&Q Digital Transformation team
+ Contribute to the preparation of communication materials (presentations, newsletters, dashboards) for internal stakeholders


* End-to-End Traceability
+ Support the End-to-End (E2E) Traceability project within GSC Europe
+ Follow up and support manufacturing plants on part identification and traceability practices
+ Contribute to the aggregation of traceability data for selected plants and distribution centers
+ Support the preparation of analyses, reports, and presentations related to traceability maturity


* Digitalization & Efficiency
+ Support plants in digital transformation initiatives related to quality and customer satisfaction
+ Contribute to Business Intelligence (BI) and RPA projects (requirements clarification, testing, validation)
+ Support the adoption of standard KPIs and digital tools across plants
+ Help organize digital events (open lines, webinars, workshops) to promote digital solutions and user training

What we need from you:


* Ongoing university studies in Hungary in Engineering, Quality, Digital, Data Analytics, or a related field


* Strong digital mindset and curiosity


* Interest or basic knowledge in Business Intelligence, data analytics, or digital tools


* Fluent English, comfortable working in an international and multicultural environment


* Structured, organized, and coll...