Product Manager, Vice President - Global Customer Platform - Product Oversight

The GCP Product Oversight team is a central controls and risk-management function within GCP, and the Product Manager will oversee CORE controls, processes, documentation, and critical activities (e.g., issues/action plans, audits, control testing, and data quality).

The role drives operational excellence and evolving governance; and partners cross-functionally to address emerging risks and strategic priorities.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager, Vice President in Global Customer Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Serve as the central pillar for risk management and operational excellence within the GCP organization


* Lead efforts to strengthen controls, optimize key processes, and ensure comprehensive workflow documentation across all GCP product areas


* Manage action plans and audits, to proactively identify and mitigate risks, driving continuous improvement and accountability


* Lead collaborative efforts, as the primary liaison between GCP product teams and the CCB Controls organization, to ensure strict adherence to the firm's risk, controls, compliance, and regulatory standards


* Champion a culture of transparency and governance, enabling the organization to meet evolving regulatory requirements and maintain the highest standards of integrity

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities includin...