Customer & Commercial Insights Manager

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Position Summary:

The Customer & Commercial Insights Manager will play a critical role in supporting OSI's retail and foodservice growth strategy by transforming market, customer, and consumer data into actionable commercial insights and compelling customer-facing stories.

This role will serve as the bridge between data, commercial strategy, and customer engagement, enabling stronger go to market execution, supporting consumer led innovation, and improving promotional and trade investment effectiveness.

The ideal candidate combines strong analytical capability with commercial storytelling skills and experience within CPG food categories, preferably in refrigerated, frozen, or protein segments.

Principal Duties & Responsibilities:


* Job is an individual contributor.


* Job is an individual contributor and has no direct reports.


* Analyze syndicated and customer data sources such as Circana, Numerator, retailer portals, and internal sales data to identify category, consumer, and customer trends.


* Translate quantitative and qualitative data into actionable insights and customer ready presentations.


* Develop customer selling stories supporting category reviews, line reviews, and innovation showcases.


* Support retail and foodservice commercial strategy with market and performance insights.


* Provide ongoing reporting and performance insights across customers and channels.


* Identify whitespace opportunities and emerging trends influencing product development.


* Partner with Sales, Culinary and R&D to translate insights into commercially viable product opportunities.


* Support commercialization plans and customer innovation presentations.


* Support channel and customer go to market strategies through data backed recommendations.


* Identify growth opportunities across customers, channels, and product segments.


* Support new business and distribution expansion initiatives.


* Support planning and execution of trade shows and customer events.


* Manage participation in industry memberships and data platforms.


* Develop materials and insights supporting commercial activation activities.


* This role has the responsibility to understand and places in practice appropriate safety procedures.

This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.


* P...