Manager-General 1

Essential Duties and Responsibilities :


* Meet with the Estate Owners to discuss their requirements, plans, and any upcoming events.


* Responsible for the oversight of all Estate outside and mechanical areas, managing large maintenance projects, approved purchases, and renovations for the Estate.


* Oversee all mechanical systems, inside structures, and outside grounds including, but not limited to, all house systems (elaborate HVAC, sophisticated lighting, AV, security, IT systems, pools, and other specialty features of the residence).

Understand how the property runs in order to keep it operating at the highest level.


* Schedule and oversee regular, periodic, and seasonal house and grounds maintenance, including sourcing vendors and ensuring best pricing.


* Handle construction, renovations, and ad-hoc projects as requested; including mapping out the projects, understanding the needed work and scope, and obtaining vendor bids to provide recommendations for the Owners' approval.


* Point of contact for contractors and external service providers and oversee all work performed on the property from start to finish.


* Prepare and maintain estate budgets for Estate Owners' approval; review, approve, and route invoices to Owners for payment related to ongoing management and maintenance of the property.


* Assist in managing and scheduling all non-housekeeping staff; enforce established employee procedures, standards of appearance, work ethics, and appropriate behavior.


* A self-starter who maintains operations and maintenance files, updated vendor lists, property inspections, and project status' updates.

"Hands-On" activities will be frequently needed.


* Help coordinate and support all holiday and social event preparations.


* Oversee care and maintenance of family vehicles.


* Perform projects and other duties as assigned.

Qualifications :


* College degree preferred, but not required.


* At least 7-10 years of experience working as an estate manager for high profile clientele.


* Excellent troubleshooter who should have basic carpentry, electrical, plumbing, HVAC/generator knowledge.


* Strong conflict management, influencing, and negotiation skills.


* Excellent customer service skills and proven ability in follow-up commitments.


* Ability to prioritize, multi-task, take initiative, and problem solve while maintaining attention to detail.


* Strong analytical and strategic skills.


* Must be able to multi-task and manage a constantly changing schedule and calendar.


* Must be a problem solver, resourceful, and have superior organizational skills.


* Excellent verbal and written communication skills, particularly phone manners, and a professional, poised demeanor.


* Ability to manage staff and vendors while serving as a team player; polished, poised, and remains calm under pressure.


* Excellent attention to detail and willingness to handle re...