Technical Program Manager - Corporate Communications

Leverage your deep technical and communications expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment Bank - Payments Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.

With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

As an experienced technical writer/corporate communicator, you excel at sharing technology accomplishments and initiatives with clients, employees and stakeholders throughout the firm through a variety of mediums and platforms.

This role focuses on customizing technical communications for both technical and non-technical audiences, ultimately maximizing team engagement and building our Payments Technology (PT) brand, both internally and externally, through a wide range of editorial content, live events, intranet, podcasts and video.

Job responsibilities


* Create clear, concise and compelling communications across varied mediums including but not limited to written/email, PowerPoint, intranet, podcasts and videos, with adaptability to learn new tools


* Devise creative, effective messaging based on target audience, determining media to best reach them.


* Maintain pipeline of editorial content including newsletter spotlights and recent accomplishments, leadership and developer blogs and feature articles.


* Work with subject matter experts and leadership to produce editorial content, translating technical jargon for non-tech audience as needed, and ensuring cohesive narratives executed with impeccable writing.


* Produce succinct, clear email announcements and gather all required approvals and previews prior to send.


* Produce clean, artful PowerPoint presentations for town halls and leadership sessions


* Organize large scale events both in person, and virtual - from conception to logistical implementation.


* Support Payments Tech leadership team including writing announcements, coaching them prior to presentations and collaborating on/editing thought leadership pieces.


* Work closely with our intranet developers to ensure our site is up to date and ad...