General manager, Transformation

Role Summary

The Delivery Manager will lead end-to-end delivery of a global SAP S/4HANA implementation and multi-wave rollout program.

This role is accountable for program execution, stakeholder alignment, and business outcomes, ensuring predictable delivery, quality, and value realization.

Strong hands-on experience delivering large SAP S/4 programs and prior exposure to the manufacturing domain are critical for success.

Key Responsibilities

Program & Delivery Leadership


* Lead delivery of large-scale, global SAP S/4HANA implementation and rollout programs across multiple business units


* Own overall delivery governance covering scope, schedule, cost, quality, risks, and dependencies


* Drive integrated planning across workstreams including Finance, Supply Chain, Manufacturing, Quality, and Integrations


* Ensure adherence to SAP best practices, clean-core principles, and enterprise architecture standards

Stakeholder Management & Communication


* Act as the primary delivery interface for senior business stakeholders, IT leadership, system integrators, and SAP


* Translate business objectives into executable delivery plans and measurable outcomes


* Proactively manage stakeholder expectations, escalations, and decision forums (SteerCos, Design Authorities, PMOs)


* Enable transparent, executive-level reporting on program health, risks, and value realization

Hands-On SAP S/4 Delivery Experience


* Provide hands-on leadership across key phases: Explore, Realize, Deploy, Hypercare, and Rollout waves


* Guide teams through complex SAP S/4 topics such as data migration, integrations, testing strategy, and cutover


* Ensure fit-to-standard adoption while balancing manufacturing-specific business requirements


* Drive defect management, stabilization, and readiness for business go-live

Manufacturing Domain Enablement (Preferred)


* Leverage prior experience in discreate manufacturing environments.


* Understand end-to-end manufacturing processes including Plan-to-Produce, Make-to-Stock/Order, Quality, and Plant Maintenance


* Ensure shop-floor, MES, and supply-chain integrations are aligned with S/4 design and operational needs

Vendor & Team Management


* Manage global, delivery teams spread across multiple geographies


* Drive performance through clear accountability, milestones, and outcome-based metrics


* Foster a collaborative, high-performing delivery culture across onshore/offshore teams

Key Skills & Experience

Required


* 12+ years of experience delivering large enterprise ERP programs, with significant SAP S/4HANA exposure


* Proven track record as a Delivery Manager or Program Manager on global SAP S/4 implementation and rollout programs


* Strong experience in stakeholder management at senior executive level


* Hands-on understanding of SAP S/4 delivery mechanics (data migration, testing, cutover, hypercare, rollouts)


* Strong governance...