Product Delivery Manager- IIS Whem Transformation

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Corporate and Investment Bank, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Assists senior leadership with project staffing, governance decisions, and stakeholder presentations, including findings, outcomes, and solutions


* Trains and mentors less experienced team members while leading effectively in a matrix reporting environment


* Builds and maintains strong relationships with vendors, internal management, and front-line staff


* Partners with performance operations to understand client behavior and supports platform functions across legacy and external systems


* Works independently and collaboratively to verify performance and risk analytics across multiple platforms using available tooling


* Interprets, documents, and communicates functional testing results, including pre and post-migration production issue resolution


* Provides concise client migration status updates and assists with prioritization to ensure smooth project execution

Required qualifications, capabilities, and skills



* 5 plus years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Previous industry experience with institutional clients (working with market leading performance, attribution and analytics software platforms e.g., FactSet)


* Deep understanding of systems/software development lifecycle


* Proficiency with office productivity software


* Positive attitude with a willingness to work hard and be on a steep learning curve


* Attention to detail with demonstrat...