Legal Technology Specialist, AI Enablement

The Hearst Office of General Counsel is seeking a Legal Technology Specialist to own the day-to-day adoption, administration, and continuous improvement of approved legal technology and AI tools across the department.

This position will lead low-code tool development, be responsible for owning and maintaining knowledge resources, lead selected vendor and administrative processes, and be a key stakeholder in developing and supporting active technology and AI projects.

This role will also serve as a key resource for attorneys and legal support staff, leading and encouraging users get practical value from approved tools through training, office hours, documentation, and responsive support.

The right person does not need to be a software engineer.

We're looking for a communicator and problem-solver who is comfortable experimenting with lightweight AI platforms like Microsoft Power Automate, Copilot Studio, Claude, and Codex, and who can help others get real value from them.

The position operates with a high degree of autonomy and is expected to drive AI engagement within the department.

Key responsibilities
Low-Code Development & Workflow Administration
Own the development (including designing, building, testing, and maintaining) lightweight tools and automated workflows using approved low-code and no-code platforms.

Current platforms include Microsoft Power Automate, Copilot Studio, Claude (Anthropic), and Codex, with the expectation that the toolkit will evolve over time.
• Independently own the full lifecycle of assigned tools, from initial scoping and build through testing, documentation, user rollout, iteration, and retirement.
• Identify opportunities to automate manual tasks, improve consistency, or fix recurring pain points that come up through user feedback, and exercise discretion to determine methods and approaches while also making recommendations and decisions regarding same.
• Work closely with senior leadership to scope new build requests, document requirements, make recommendations, and review completed tools before they go live.

AI Enablement
• Serve as a point of contact for attorneys and staff on approved AI and legal technology tools, including generative AI platforms used for drafting, review, research, and workflow support
• Support colleagues in applying AI tools responsibly and effectively.

This includes overseeing and providing prompt engineering guidance, use case development, and practical workflow integration.
• Own communications with attorneys and staff, including providing support for common questions, making recommendations on and overseeing use cases, and workflow issues; escalate complex matters as appropriate.
• Proactively gather and synthesize user feedback to identify recurring pain points and translate those patterns into training improvements, workflow fixes, or new low-code/no-code build opportunities based on your own recommendations and solutions.

Technology & AI Portfolio Support
Partn...