Accounts Receivable Analyst

The Accounts Receivable Analyst serves as the subject matter expert for accounts receivable operations and systems

RESPONSIBILITY LEVEL:

The Accounts Receivable Analyst serves as the subject matter expert for accounts receivable operations and systems.

Implements strategies to achieve the goals for the organization and the accounting department.

Implements, revises, and sustains policies, procedures and programs.

Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES:

1.

Accurate and efficient processing of all invoice transactions, credit and debit memos and journal entries.

Research, communicate and resolve complex billing, pricing and payment discrepancies promptly and accurately.

2.

Maintain complete and up to date customer data within databases.

3.

Coordinate the authorization of services including monitoring of payor source portals, processing authorization emails, reviewing authorizations for accuracy, entering authorizations into case management systems and communicating to necessary parties.

4.

Monitor and manage accounts receivable balances and perform duties to ensure payment is received timely.

This will include, but not limited to

a.

Perform collection process in accordance with established procedures in a timely and professional manner, including documentation of collection activity and follow up actions

b.

Communication via Teams, telephone or email with internal and external customers and co-workers is required.

c.

Negotiate payment plans and resolve billing disputes

d.

Communicate resolution issues to the supervisor and document daily collection activity

5.

Prepare financial and non-financial reports for customers, supervisors and management including, but not limited to

a.

Weekly and monthly cash flow reporting to management, maintaining an accurate cash forecast, working closely with the AR Supervisor to balance investments and cashflow needs, perform assigned monthly account reconciliations and support bad debt analysis and write off recommendations.

6.

Support month-end close, audits, and SOX controls

7.

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.

May serve as a team member or subject matter expert on formal projects or within the department.

Effectively engages in change affecting her/him, communicating appropriately with supervisor.

Follows through on learning, skill building, and practice necessary to adapt to change.

8.

Problem Solving: Light supervision; works independently.

Periodic review of work by manager or senior coworker.

Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

9.

Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

10.

Community Engagement: Champions Goodwill's community engagement initiatives ...