General Manager

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.

With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality.

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

General Manager

Reporting to the Vice President of Operations, the General Manager is responsible for the overall operation and performance of a sterilization facility.

This is a very hands-on position overseeing the following facility functions: Customer Service, Logistics, Maintenance, Operations, Quality Assurance, Safety, Training.

Duties and Responsibilities


* Facilitates the interaction of all functions within the facility.


* Works with the Sales department in developing and maintaining customer relationships.


* Ensures that customer product is processed safely, efficiently and in accordance with specifications and procedures.


* Seeks continuous improvement in all areas of operation with a focus on safety, quality, productivity and operational efficiency, maintenance, and cost control/reduction.


* Maintains compliance with all regulatory requirements to include, but not limited to: FDA, OSHA, and NRC.


* Administers and manages annual budgets for capital and operating expenses in support of corporate objectives and operates within budget.


* Represents the organization to industry groups, key customers, representatives of government and regulatory agencies.


* Works with human resources to implement short- and long-range operating objectives, facility organizational structure, staffing requirements and succession plans.


* Implements critical strategies to secure competitive advantage in business processes/systems, efficient workflow, cycle time reductions, supplier relationships and alliances, quality, and compliance.


* Analyzes facility statistical data and makes decisions based on that information.


* Integrates activities between facility departments to solve problems associated with sustaining product, which include improvements to existing processes and tooling/equipment, and new technology.


* Interfaces with Senior Executive Team members to optimize resources from each functional area including safety, finance, sales, engineering, human resources, and Quality to drive results and support the sterilization strategy.


* Practi...