IT/OT Infrastructure Analyst

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Technical Business Analyst - GxP Systems
 

As a Technical Business Analyst, you will play a crucial role in advancing Elanco’s manufacturing and lab capabilities.

You will be part of the Operation Technology & Lab App (OTLA) team, working closely with the Identity and Access Management (IAM) team, to drive the technical deployment of solutions that improve device management and secure connectivity in our specialized GxP areas.

By acting as a vital bridge between our business partners and engineering teams, you will help solve complex business and technical problems, ensuring our core IT platforms are robust, compliant, and ready for the future.
 

Your Responsibilities:


* Collaborate with IT and business teams, acting as a bridge between engineers and stakeholders to translate business needs into technical solutions.


* Provide expertise and leadership in the development and integration of endpoint technologies that support GxP systems and business processes.


* Continually evaluate and improve the processes supporting the full lifecycle of GxP devices, including Windows version upgrades, licensing, and hardware models.


* Manage and prioritize the product backlog, making data-driven recommendations and trade-off decisions to ensure alignment with strategic goals.


* Technically evaluate and test solutions prior to deployment, providing feedback and guidance to ensure a smooth rollout and strong user adoption.
 

What You Need to Succeed (minimum qualifications):


* Education: Bachelor's Degree in a technical field, or a High School Diploma/GED with equivalent experience.


* Required Experience: A minimum of 3 years of experience in an information technology or technical environment.


* Experience with endpoint management tools such as SCCM, InTune, and WSUS, as well as Windows Desktop OS and Linux.


* Familiarity with Agile methodologies (such as Scrum or Kanban) for managing project backlogs and prioritizing tasks.
 

What will give you a competitive edge (preferred qualifications):


* Knowledge of industrial control systems (ICS), SCAD...