Catering Manager

About Us

Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates.

Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless.

Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities-allowing you to build a fulfilling career while supporting your family and loved ones.

Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family.

By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other.

As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off.

Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more.

At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Manage catering accounts to achieve guest satisfaction and drive revenue growth.

Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded.

Essential Duties and Responsibilities


* Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication.


* Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.


* Apply yield management techniques and analyze historical data to maximize revenue and profitability.


* Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.


* Conduct market research on competitors' products, services, and pricing to inform strategic business plans.


* Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value.


* Build and maintain long-term client relationships, ensuring repeat business.


* Actively participate in industry organizations and community/civic acti...