Shuttle Driver - Holiday Inn; CDL w/Passenger Endorsement ("P") - $22.95 hr. FT

Job Overview

Drive hotel van or designated vehicles to and from guest destinations and transport luggage to and from guest rooms in a prompt and safe manner.

Commercial Drivers' License with a passenger ("P") endorsement required. 

At Holiday Inn^® we want our guests to relax and be themselves which means we need team members to:


* Be you – by being natural, professional and personable in the way you are with people 


* Get ready – by taking notice and using your knowledge so that you are prepared for anything


* Show you care – by being thoughtful in the way you welcome and connect with guests


* Take action – by showing initiative, taking ownership and going the extra mile 

Duties and Responsibilities

Commercial Drivers' License with a passenger ("P") endorsement required. 

GUEST EXPERIENCE


* Assist incoming and outgoing guests with transporting luggage to and from guest rooms.

May secure, tag, and store luggage at guest’s request.


* Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle.


* Respond appropriately to guest complaints.

Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. 


* Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.


* Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.


* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.


* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.


* Explain and promote hotel facilities, outlets, and services to guest, and provide information to guests regarding local attractions and activities.


* Promote team work and quality service through daily communications and coordination with other departments. 

RESPONSIBLE BUSINESS


* Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.


* Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.


* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.


* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

FINANCIAL RETURNS


* Explain and promote hotel facilities, outlets, and services to guest, and provide in...