Associate Manager, Customer Strategy

Description

Kenvue is currently recruiting for a:

Associate Manager, Customer Strategy

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information , click here .

Role reports to:
Director Cust Strat OGX Rogaine Incub

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

The Associate Manager, Customer Strategy plays a critical role in shaping and activating customer‑specific strategies that drive profitable, omnichannel growth across assigned brands and retailers, with a focus on hair, face or incubator portfolios within Kenvue's Skin Health & Beauty business segment.

This role sits at the intersection of customer, category, and brand strategy-translating enterprise priorities and performance insights into executable customer plans.

It acts as a strategic thought partner to Customer Development, Brand, Finance, Demand/Supply Planning and Category/Shopper teams to inform joint business planning (JBP), innovation execution, forecasting alignment and customer storytelling.

Success in this role requires strong analytical judgment, the ability to synthesize complex inputs into clear recommendations, and the confidence to influence cross‑functional stakeholders in a fast‑paced, evolving retail environment.

Key Responsibilities:


* Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities


* Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans


* Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations


* Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)


* Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support


* Support key planning processes including JBP, Innovation Planning, integrated business planning forecast ...