Temporary Revenue and Recovery Technician II

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks to fill a Temporary Revenue and Recovery Technician II position to support the Riverside University Health System - Medical Center .

This is a full-time temporary position located in Riverside.

This role is responsible for managing high-volume customer service phone lines, handling an average of 150+ calls per day.

The position also includes processing patient and insurance credit card payments, with a daily volume of approximately 20-30 transactions.

Preferred qualifications include familiarity with government healthcare programs, such as Medi-Cal, as well as experience working with commercial insurance payers.

Schedule: 5/40, Monday - Friday: 7:30am-4pmCandidates must have experience working with Hospital and/or FQHC billing and collections.

Under general supervision, performs routine revenue and recovery work; gathers and verifies information on clients' financial status; and performs other related duties as required.

Positions in this class are characterized by performing the full scope of activities for the recovery of current and delinquent accounts, including but not limited to, unresolved accounts and court related activities.

Meet the Team

About TAP
The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments.

TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

Click here to learn more about TAP: https://rc-hr.com/temporary-medical-assignment-program-tapmap

Temporary & Medical Assignment Program (TAP/MAP) | County of Riverside Human Resources

Benefits of Working for the County of Riverside• Determine or verify address, employment, earnings, assets and other financial information through correspondence or interviews with responsible parties; utilize various skip-tracing techniques and contact public and private agencies to obtain further information on the clients' whereabouts, financial status, and employment history; carry out the recovery of money owed by letter, telephone contact, or personal interview.

• Interpret and explain regulations and legal obligations to clients; set up payment schedules; monitor accounts for payment; make recommendations regarding the resolution of delinquent accounts.

• Gather and provide information to be used in obtaining civil action against clients; file legal actions; provide information and evidence to be used in civil and criminal prosecutions for the purpose of obtaining liens, judgments, and wage garnishments; represent the department in court hearings; testify in court for cases involving the failure of clients to pay debts.

• May interview, train and oversee Revenue and Recovery Technician I's.Education: Graduation from high school or attainment of a satisfactory score on a G.E.D.

test.

Experience:

OPTION I: Two years of experience performing collections activities including gathering...