Patients Rights Advocate

Applications will be reviewed in the order in which it was received.

Riverside University Health System (RUHS) is recruiting for a Patients' Rights Advocate, located in Indio, to support the Patients Rights Unit.

The Patients' Rights Advocate serves as a key support to individuals receiving Behavioral Health services by meeting with patients directly, addressing their concerns, and ensuring they understand and receive guidance on their rights throughout their care.

The Patients' Rights Advocate is responsible for protecting and promoting the rights of individuals receiving Behavioral Health services.

This role includes meeting with patients in person, listening to their concerns, and helping resolve complaints in a fair and timely way.

Additionally, the Patients' Rights Advocate will make sure patients are informed of their rights and work closely with facility staff to ensure those rights are understood and upheld.

Another key responsibility is representing patients' expressed wishes during Certification Review Hearings and Riese Hearings.

The Patients' Rights Advocate will review case information, communicate clearly on behalf of patients, and ensure that legal standards and patient protections are followed.

They also monitor Behavioral Health facilities to ensure policies and procedures are compliant with regulations, and they provide training and guidance to staff on patient rights.

Competitive candidates should have experience in Behavioral Health or a related field, along with basic knowledge of the LPS Act and involuntary HOLD procedures.

Strong communication and customer service skills are essential, as well as proficiency in Microsoft Word and Outlook.

The role requires face-to-face interviews in all designated LPA facilities, strong documentation skills, and the ability to handle sensitive situations with professionalism and compassion.

Experience with EPIC or ELMR is preferred but not required.

Meet the Team!
Riverside University Health System - Behavioral Health is a leading provider of mental health and substance use services in Riverside County.

With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.

We are committed to delivering culturally competent, evidence-based care across all ages.

Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community.

At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference.

We offer opportunities for growth, collaboration, and meaningful impact.

If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please visit www.ruhealth.org/behavioral-health• Ensures that incoming patients and residents are notified of their rights; provi...