Parts Shipping and Receiving

The Shipping & Receiving Associate is responsible for accurately verifying, documenting, and processing all incoming and outgoing shipments in the Parts Department.

This position ensures inventory accuracy, protects company assets, and supports timely customer service by preparing, handling, and transporting parts safely and efficiently.

This position will work 6:00a-2:30p Monday-Friday.

Essential Duties and Responsibilities:


* Verify and record all incoming and outgoing shipments, ensuring accuracy against bills of lading, invoices, orders, and other records.


* Determine appropriate shipping methods based on knowledge of carriers, routes, and rates.


* Safely pack outgoing shipments using proper protective materials (spacers, fillers, padding) to minimize damage in transit.


* Unpack, inspect, and process incoming shipments; reject or report damaged or incomplete orders and coordinate with shipper to resolve issues.


* Maintain accurate inventory of shipping supplies and reorder as needed.


* Safely operate forklifts, pallet jacks, or hand trucks to load, unload, and move shipments between trucks, docks, storage areas, and workstations.


* Check in and ship dirty cores according to company policy and vendor requirements.


* Complete all required shipping, receiving, and inventory documentation in accordance with company procedures.

Secondary Duties:


* Assist in maintaining a clean, professional, and organized parts department.


* Provide backup support to counter staff and other team members as directed.

Customer Service Responsibilities:

The Shipping & Receiving Associate directly supports both internal and external customers and is expected to:


* Ensure shipments are processed quickly, accurately, and with attention to quality.


* Communicate clearly and professionally with drivers, carriers, vendors, and coworkers.


* Provide timely updates on shipping or receiving delays and take initiative to resolve issues.


* Demonstrate respect for customer property and company equipment during all handling activities.


* Represent the company with professionalism in appearance, conduct, and communication.

Minimum Qualifications:

Education:


* High school diploma or equivalent required.

Experience:


* One (1) year of prior shipping, receiving, or dealership/parts experience preferred.


* Mechanical aptitude required.


* Previous customer service experience preferred.

Knowledge, Skills, and Abilities:


* Ability to read, comprehend, and follow written and verbal instructions in English.


* Ability to use a computer, calculator, and basic business software.


* Ability to learn and operate the company's inventory system.


* Ability to operate forklifts and other material-handling equipment safely.


* Strong attention to detail and organizational skills.


* Professional appearance and demeanor.

Work Environment and Physical Requirements:
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