Executive Meeting Manager

About Us

HEI Hotels & Resorts is proud to welcome the Freehand Chicago to our growing portfolio of distinguished properties.

Freehand is a collection of hotels that combine the social culture of a hostel with innovative design, award winning food and beverage, and a community-driven atmosphere.

At HEI, we understand that exceptional hotels are built by exceptional people.

Our continued success is driven by our associates - the heart of every guest experience.

Where people choose to work matters.

In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence.

Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups.

Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts.

Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Essential Duties and Responsibilities


* An understanding of both monthly forecasting and the annual budget process.


* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.


* Optimize room rental charges.


* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.


* Actively participate in industry related organizations (NACE, MPI).


* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.


* Comfortable with hotel site inspections and client presentations.


* Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.


* Work closely with banquet department on operations and event execution.

Ability to quickly evaluate alternatives and decide on a plan of action.


* Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all ban...