Maintenance & Communications Technician

Antietam Broadband is seeking an experienced and motivated Maintenance & Communications Technician to support the installation, maintenance, repair, and troubleshooting of our broadband, CATV, and fiber-optic systems.

This role supports both residential and commercial customers while helping maintain and expand our network infrastructure.

The ideal candidate is technically skilled, customer-focused, safety-conscious, and eager to grow within an award-winning organization that values teamwork, innovation, and community involvement.

Title: Maintenance & Communications Technician

Location: Office located in Hagerstown, MD

Full-Time/Part Time: Full-Time

Schedule: Tuesday–Saturday with on-call rotation

Rate: $24 - $28/hr.

(based on experience)

Primary Responsibilities Include:


* Install, maintain, troubleshoot, and repair broadband, CATV, and fiber-optic systems.


* Perform preventive and corrective maintenance on the BB/CATV and HFC plant.


* Troubleshoot system outages and individual customer service issues.


* Install and maintain fiber drops, interior fiber wiring, ONTs, and customer equipment.


* Perform fiber splicing (fusion and ribbon) for new construction, maintenance, restoration, and customer activation (aerial and underground).


* Conduct forward and return path testing, system balancing, and power supply maintenance.


* Support service technicians and assist with escalated technical issues.


* Assist with new construction projects including fiber placement, terminal installation, and cutover activities.


* Educate customers on installed services and equipment usage and recommend service upgrades when appropriate.


* Maintain company vehicles, tools, and inventory in a clean and operational condition.


* Accurately locate and mark underground services using prints, test equipment, and mapping software.


* Ensure compliance with all OSHA, FCC, NEC, and local regulations.


* Maintain a professional image through appearance, demeanor, safe driving habits, and customer interactions.


* Participate in an on-call rotation and work outdoors in all weather conditions.


* Perform additional duties as assigned.

Qualifications


* High School Diploma or GED required.


* Valid state driver’s license with a clean driving record.


* 3–5+ years of experience in broadband, CATV, fiber optics, telecommunications, or a related technical field.


* Advanced knowledge of:



* RF and IP technologies


* HFC design


* DOCSIS (DOCSIS 3.1 experience preferred)


* Video networking and IP-based services

Experience with optical and test equipment, including:


* OTDR


* Optical Power Meter


* Optical Spectrum Analyzer


* Fiber Identifier and Fiber Scope

Hands-on experience with fiber splicing, fiber terminals, and distribution systems.

Strong understanding of electronics, DC power, RF, and fiber optic systems.

Ability to configure ...