Practice Secretary

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
South End Washington Women's Health

All Locations:
1601 Washington Street, 400 Shawmut Avenue

Position Summary:
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department.

A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice.

Practice Secretaries report to a Clinical Coordinator.

Essential Duties and Responsibilities:


* Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome.

Maintains a positive attitude.

Uses communication devices appropriately.


* Promotes a sense of “team work” through demonstration of self-direction and self-motivation.

Solves problems independently or knows when to seek consultation.


* Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.


* Responsible for early am chart preparation and other opening/closing procedures.


* Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.

Qualifications and Requirements:


* High School Diploma or GED


* At least one year in a medical office setting


* Demonstrated personal computer skills in a Windows environment required.

Medical Terminology preferred


* Bilingual Spanish skills required

Hourly Rate:

-Starting at $20.00 per hour and up to $27.00 based on relevant years of experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer.

We ensure equal employment opportunities for all, without reg...