Hospitality Assistant

Position: Hospitality Assistant

Department : Programming

FLSA Status : Non-Exempt, Part-Time

Pay Rate : $25.00/Hour

Position Summary:

Reporting to the Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 15 - October 31.

The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season.

Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined.

This is a non-regular part-time position, tentatively from May 15 - October 31.

Individual start dates to be determined upon hiring.

Position Elements :


* Advances concert hospitality elements with tour managers as assigned.


* Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.


* Collect, organize, and input receipts into our drives and accounting software (PN3) in compliance with finance department standards, timelines, and procedures.


* Support day of show hospitality needs as a runner, picking up various items as required.


* Coordinate and manage food and beverage delivery services for artists, managers, and VIPs.


* Utilize departmental delivery service accounts (e.g., Uber Eats, DoorDash, grocery vendors, Amazon.com) as needed


* Ensure dressing rooms are clean and set correctly for artists and guests.


* Participate in weekly to bi-weekly meetings to complete receipts and discuss show needs


* Other duties and projects as assigned.

Relationships:

Reports To: Program Manager

Interacts With: Vice President, Programming

Associate Director, Programming

Program Manager, Programming

Programming Coordinator

Ticketing Assistant

Artist Venue Assistants

Guest Artists, Managers, and Agents

Box Office Staff

Minimum Requirements

Position Requirements:


* Must be available to work on concerts as assigned from approximately May 15 - October 31.

Hours will vary per week based on concert and projects assigned to the individual.



* High School Diploma or its equivalency


* 2-4 years of related work experience


* Must be able to work with/communicate with artists, agents and managers in sensitive situations


* Must own a reliable car and have clean driving record


* Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems


* Must be organized, detail-oriented and self-motivated


* Ability to multitask, prioritize and remain calm in a fast-paced environment


* Customer service oriented in all industry and interoffice interactions


* Must be able to work flexible schedule including nights, weekends and some holidays


* Excellent ...