Color Expert Keyed, Lip Lab - Boston

Job Description

Position: Color Expert, Keyed
Status: Part Time with Benefits (20-29 hours a week)
Reports To: Store Manager

Location: Boston Seaport

More than just a lipstick destination, Lip Lab cultivates an environment that champions fun, self-expression and creativity for both our valued guests and team members.

We are deeply passionate about delivering exceptional, personalized service and take pride in our artistry, crafting high-quality, custom products that are as unique as the individuals who wear and create them - from the perfect shade and surprising flavors to a name that reflects and celebrates your story.

If you're energized by forging genuine connections, driving impactful results, delivering exceptional guest experiences and empowering others to reach their full potential within a positive, vibrant, and authentically inclusive culture, then this role at Lip Lab is the perfect opportunity for you!

The Role
As a Color Expert Keyed, you will support opening and closing responsibilities for the store, and contribute to a fun, inclusive and creative atmosphere that both guests and employees will all want to be a part of.

The salary range for this position is $17.00 - $19.00 per hour.

This role is also eligible to earn tips in addition to the hourly rate, based upon store location.

Most roles earn an additional $8 - $10 per hour in tips.

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Offered salary is dependent upon experience and location.

What We Are Looking For



* Strong background in guest services in a fast-paced environment


* Responsibility in holding keys to a store


* An eye and passion for all things artistry and color!


* Strong verbal and written communication skills


* Someone who leads by example with a positive, can-do attitude and generous spirit, always going above and beyond for both guests and team members


* Open weekend availability (including holidays)


* Comfortable working in front of and with multiple guests throughout the service experience


* This role requires the ability to stand and walk for 6-8 hours per shift, occasionally lift and carry objects weighing 10-50 pounds, and perform tasks that involve bending, kneeling, squatting, and reaching both overhead and below shoulder level.

What You Will Do



* Provide unique, entertaining and exceptional guest experiences from beginning to end, including confirming reservations, welcoming guests, completing reservations in a timely manner and encouraging guests to capture moments and share on social media


* Opening and closing store responsibilities, including EOD Recaps as required


* Understand and relay sales and KPI updates as well as important business communications to the team


* Follow all Lip Lab standards, operating practices and GMP guidelines at all times


* Work closely with Store Manager, Leads and the rest of the team to ensure a positive, collaborative and inclusive store environment


* Work within a diverse team


* Alwa...