Director of Sales & Marketing (Pre-Opening) - Mangala Estate Kuantan, Vignette Collection by IHG

About Mangala Estate Kuantan, Vignette Collection by IHG

Nestled within a nature-rich estate of lush greenery and palm plantations, Mangala Estate Kuantan, Vignette Collection by IHG, is an idyllic 67-villa sanctuary and the first of its kind in Malaysia.

Inspired by the healing of the land and water, this eco-luxury retreat is a haven for over 100 bird species, offering guests a rare connection to the environment.

As part of IHG’s Vignette Collection, the property celebrates its unique character and authentic soul while upholding the "Means for Good" hallmark through a deep commitment to sustainability.

From private pool villas and farm-to-table dining to a holistic wellness experience set against tranquil lakes, the estate is crafted for those who appreciate depth, authenticity, and a refined sense of place.

What’s The Job? 

As Director of Sales & Marketing, you will oversee marketing-related sales, programs, and budgets and implement revenue targets and budget goals, evaluate team progress, and participate in securing sales and increasing the number of clients while identifying new ideas that will help drive the business and solving problems through strong interpersonal skills and efficient communication.

 

Your Day-To-Day 

People 


* Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers


* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance


* Train colleagues to make sure they hit resort revenue goals to the standards we expect and have the tools they need to work effectively


* Recommend or initiate any HR elated actions where needed


* Drive a great working environment for teams to thrive – connect departments to create sense of one team


* Interact with outside contacts: guests, vendors, and other contacts as needed


* Develop and maintain great working relationships with key clients and outside contacts to increase revenue


* Participate in all industry related events 

Responsible Business 


* Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the resort


* Effectively communicate and market aspects of the resort that are sustainable or “green” and use information to gain new business opportunities


* Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity


* Raise the awareness and reputation of your resort and the brand locally – occasionally acting as resort representative for media related enquiries


* Identify improvements to marketing activities and overall resort sales performance and work with other departments


* Ad-hoc duties – unexpected moments when we have to pull together to get a task done...