Director of Finance & Business Support (Pre-Opening) - Mangala Estate Kuantan, Vignette Collection b

About Mangala Estate Kuantan, Vignette Collection by IHG

Nestled within a nature-rich estate of lush greenery and palm plantations, Mangala Estate Kuantan, Vignette Collection by IHG, is an idyllic 67-villa sanctuary and the first of its kind in Malaysia.

Inspired by the healing of the land and water, this eco-luxury retreat is a haven for over 100 bird species, offering guests a rare connection to the environment.

As part of IHG’s Vignette Collection, the property celebrates its unique character and authentic soul while upholding the "Means for Good" hallmark through a deep commitment to sustainability.

From private pool villas and farm-to-table dining to a holistic wellness experience set against tranquil lakes, the estate is crafted for those who appreciate depth, authenticity, and a refined sense of place.

What is the job? 

Direct the financial operations of the resort to ensure the security of resort assets.

Report to GM’s and owners on financial state of resort and make recommendations to improve resort profitability.

Serve as primary contact for all resort financial – and accounting-related issues with owners, auditors (internal and external) and regulatory agencies.

Your Day to Day

People 


* Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members.

Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance. 


* Educate, train and motivate finance and accounting teams to achieve resort revenue goals.

Ensure staff has the information, market data, tools and equipment to successfully carry out job duties.

Provide direction to resort employees on how decision-making impacts profits. 


* Promote teamwork and quality service through daily communication and coordination with key department heads.

Financial 


* Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximize financial return. 


* Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.


* Analyze ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved. 


* Maximize cash flow performance of the resort through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.


* Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings.

Guest Experience


* Respond quickly to guest requests in a friendly manner.

Follow up to ensure guest satisfaction.


* Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute res...