Application Owner and Lead Technical Program Manager- Credit/Debit Card

Description

As a Application Owner and Lead Technical Program Manager in Credit Card Authorizations, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.

With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities


* Own end-to-end application compliance with JPMorganChase standards and practices, including application security controls and operational readiness


* Lead vulnerability and break management (e.g., FARM, ARC, infrastructure), including triage, tracking, and timely remediation


* Drive application risk management, including drift detection, assessment, and mitigation actions


* Plan and execute disaster recovery, capacity, resiliency, and scalability strategies to meet availability and performance targets


* Administer platform and repository hygiene, including Bitbucket access management, functional/service accounts, and access approvals (including RSAM requests)


* Manage certificate lifecycle activities, ensuring timely renewal, deployment, and control adherence


* Oversee Technology Lifecycle Management (TLM) for in-house and third-party components, including third-party software governance and remediation planning


* Lead audit readiness and remediation activities, ensuring findings are addressed with clear ownership, timelines, and evidence


* Quarterback the end-to-end PTx process (Permit to Project Initiation, Build, Deployment, and Operate) for new software and infrastructure builds


* Develop and execute integrated program/project plans (scope, technical requirements, resourcing, milestones), ensuring on-time delivery and stakeholder alignment


* Proactively identify and mitigate program risks and dependencies, apply data-driven performance management, and champion Agile ways of working and continuous improvement across teams

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization


* Project management experience supporting credit card and/or debit card initiatives


* Ability to code in at least one programming language (e.g., Java, Python, .NET)


* Working knowledge of site reliab...