Workplace Accommodation Coordinator

Workplace Accommodation Coordinator ( Remotw) Work anywhere in the US.

Role Overview:
Serve as a key liaison between employers, employees, and treating physicians to support safe and timely return-to-work outcomes.

Key Responsibilities

Coordinate communication between employee, employer, and physician
Manage medical release information and work status updates
⚖️ Ensure compliance with ADA, state, and client requirements
⏱️ Reduce time away from work and improve claim outcomes
Track and measure results using established guidelines and procedures

Impact

✅ Faster return-to-work
✅ Fewer lost workdays
✅ Positive outcomes on Workplace Accommodation claims

Bring your energy, expertise, and ambition.

Apply now and let's make success happen together!


* High School Diploma/GED


* 2 + years of STD/LTD claims adjudication.


* Experienced in the TPA or self-administration services is desired


* Experience with FMLA/State leave claims is a plus


* Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations


* Ability to work independently while assimilating various technical resources


* Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.


* Effective interpersonal skills capable of dealing with external sources and all levels of employees.


* Strong ability to identify, analyze and solve problems.


* Capable of quickly learning new tools.


* Experience with excel at least at a beginner level is required.


* Ability to interpret and manipulate tables of data to draw conclusions and identify trends.


* Excellent logic; creative and critical thinking skills; solutions-focused.


* Excellent oral and written communication.


* Highly organized thinking, writing, and presenting so that key points are delivered powerfully and clearly.


* Ability to work in a team environment.


* Related experience in claim services preferred


* Excellent oral and written communication skills


* PC literate, including Microsoft Office products


* Analytical and interpretive skills


* Strong organizational skills


* Excellent interpersonal skills


* Good negotiation skills


* Ability to work in a team environment


* Ability to meet or exceed Performance Competencies


* Internal: Client Services, Sales, Claim Operations, Consultative Analytics


* External: Risk Management, Safety, Finance, Human Resources


* Receives and reviews accommodation requests


* Conducts initial employee interview per process guidelines.


* Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.


* Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualify...