Lead Infrastructure Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Infrastructure Engineer at JPMorganChase within Corporate Sector - Enterproise Technology, you are part of an agile team that works to enhance, design, and deliver the software components to the firm's state-of-the-art technology products in a secure, stable, and scalable way.

You will help engineer and run IBM MQ on z/OS within the IBM Z ecosystem, drive automation, and advance AIOps/operational analytics to improve stability, resiliency, and recovery.

We value an AI mindset and curiosity-bringing an automation-first approach, continuously learning, and applying AI responsibly to reduce toil and improve outcomes.

Job Responsibilities


* Provide global on-call support as part of a shared rotation; lead structured incident/problem resolution and continuous improvements.


* Design, develop, and deploy changes while following firm processes for change management, issue resolution, design governance, and JIRA.


* Engineer, secure, and optimize IBM MQ on z/OS (queue managers, queues, channels, clusters, QSG, logging, HA across LPARs/sysplex); assess upstream/downstream impacts and mitigation actions.


* Provide MQ administration support to multiple applications; enable load balancing/failover via clustering and queue sharing groups.


* Build and integrate telemetry from MQ and platform sources (e.g., queue depth, put/get rates, channel states, DLQ events, plus SMF/RMF and logs) into enterprise observability/SRE workflows.


* Deliver AIOps and automation: anomaly detection, capacity forecasting, intelligent alerting/noise reduction, and codified runbooks for repeatable operations and remediation.


* Demonstrate an AI mindset and curiosity by identifying opportunities to improve operational workflows, modernize runbooks, and safely experiment with automation/analytics to prevent incidents and reduce MTTR.


* Use modern IBM Z capabilities where appropriate: z/OSMF workflows & REST APIs, monitoring (e.g., MAINVIEW or equivalent), Common Data Provider/SMF streaming, z/OS Connect EE, and USS-based (Python/REXX) automation.


* Support cryptography inventory and PQC readiness enhancements for MQ/z/OS flows (TLS configurations, cipher/key usage, dependencies, key rotation/exception tracking) and integrate measurable coverage into operational reporting.


* Produce runbooks, architecture documentation, and audit-ready evidence; partner with cybersecurity, risk/control, SRE, and platform owners; align with Responsible AI and model risk expectations where ML is used.

Required Qualifications, Capabilities, and Skills


* Formal training/certification in Infrastructure Engineering concepts and 5+ years applied experience (or equivalent).


* Strong experience on IBM zSeries / IBM Z with z/OS fundamentals (e.g., sysplex concepts, WLM, JES2/3, USS, SAF/RACF, SMF dataset management).


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