Infrastructure Platforms Production Services [Multiple Positions Available]

DESCRIPTION:

Duties: Lead the development of executive-level reporting, including monthly business reviews, dashboards, and operational scorecards.

Provide visibility into portfolio performance, risk, and delivery status.

Oversee governance and daily operations within the Production Services organization using proprietary frameworks and structured processes.

Improve organizational efficiency through standardized workflows and operational controls.

Manage cross-functional relationships with Finance, HR, Product, and Engineering teams.

Align investment planning, headcount strategy, and performance tracking using the Portfolio Intelligence tool.

Serve as a strategic partner to executives and coordinate across cross-functional teams.

Translate organizational goals into executable workstreams and actionable plans.

Manage the strategic portfolio roadmap to ensure alignment with long-term technology objectives.

Implement OKR-based planning and streamlined delivery models.

Identify delivery risks and remove roadblocks to maintain project momentum.

Drive execution of talent and workforce programs across Production Services teams.

Implement employee engagement initiatives to improve organizational engagement and leadership development.

Develop and manage the internal communication strategy to ensure transparency and timely information sharing.

This position requires up to 10% domestic, and 10% international travel to JPMC sites.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Information Systems, Business Management or related field of study plus 3 years (36 months) of experience in the job offered or as Infrastructure Platforms Production Services, Transformation Coach, Agile Coach, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Analyzing operational data using Microsoft Excel, PowerPoint, Tableau and Alteryx to build executive dashboards that visualize operational KPIs, synthesize capacity modeling, demand forecasts, cost optimization and resource allocation; Designing and implementing executive operating cadences and translating strategic priorities into cross-functional workstreams using Microsoft Teams, Zoom, Confluence, and PowerPoint, including mapping dependencies, delivery milestones, critical paths, and supporting leadership alignment, business reviews, and OKR development; preparing and delivering executive-level reporting, including business reviews, dashboards, and operational scorecards, by synthesizing data sets into concise insights for C-level stakeholders; managing large- scale, cross-functional programs and portfolios across global teams, ensuring alignment with business objectives and technology strategy; establishing and maintaining governance frameworks, portfolio review processes, and delivery models to drive consistency, transparency, and accountability across multiple product teams; Developing and delivering executive-ready cont...