Sales Delegate - Perfume & Beauty

Responsibilities:

Sales & Business Development


* Collaborate with Area Managers to develop annual business strategies (sell-out, rankings, competitor analysis, stock levels, product performance).


* Establish monthly targets across airports and stores and track progress against these objectives.


* Lead store openings and refits, ensuring smooth execution.


* Guarantee a consistent premium brand image through product assortment optimization and visual merchandising aligned with global strategy.


* Support the development and implementation of 360° activation plans for key periods and launches.

Training & Team Development


* Ensure the successful implementation of Hermès' training strategy to elevate service quality, grooming, and staff attitude.


* Set and monitor sell-out objectives per Beauty Advisors, organizing monthly incentives to drive performance.


* Manage agency partnerships, including budget follow-up and commission reviews.


* Learn and complete all training modules provided by International Training, collaborating closely with the Training Manager to deliver effective programs for the sales team-including beauty consultants, Hermès staff, generic staff, and promoters.


* Develop and implement an annual training strategy and calendar to ensure consistent skill development and alignment with organizational goals.

Client Relationship Management


* Ensure compliance with client agreements defined by the Area Manager.


* Challenge buyers to prevent out-of-stock situations and optimize orders.


* Build trust with clients and shop staff through regular, high-quality interactions.


* Actively participate in sales and client meetings with a proactive approach.

Reporting & Budget Management


* Act as the link between head office and the field.


* Consolidate sales reports, competitor insights, trends, and opportunities.


* Organize store visits for head office members.


* Monitor budget expenses for staffing and promotional activities.


* Report market needs and competitive best practices to Area Managers.

Brand Image & Compliance


* Embody and promote Hermès philosophy at POS through appearance and conduct.


* Ensure flawless execution of Hermès' permanent image across all distribution channels.


* Uphold Hermès' values, ethics, and brand policies.

Requirement:


* Bachelor's degree in business management or relevant discipline


* Minimum 3 years of related experience in Perfumes and Cosmetics or Luxury Environment


* Individual with entrepreneurship spirit, excellent communication and interpersonal skills


* Analytical thinking, business and result oriented mindset


* Fluent in English and Mandarin, French or other Asian Language skills a plus.


* Proficiency in Microsoft Office (Excel, Word & PowerPoint)


* Willing to travel